Switch Administration & Consultation

Routine system changes and services
Basic moves, adds & changes (MACs)
NANPA (area code) updates
Order phone equipment and services when necessary
Monitor administrative and alarm logs

Advanced System Administration
Standard Call Center functions
Managing and creating vectors
ACD and hunt groups
Call Management Systems (CMS)

Auto-Attendant and Announcements

Changes or redesign of ARS patterns. Class of Restrictions (COR)

Complex orders

Consulting services for PBX / Telecom Applications.

Remote or on-site technical suppport to address vendor issues and recommend potential solutions

These services are available on a daily or project basis. Rates are dependent upon services requested. After-hours contact is available for immediate consultation.