Avatar Products


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Avatar is all about fast response. We promise to contact you with pricing information on all DSx class products within 2 hours. If we have questions, or if your pricing is related to products that require more specific information, an Avatar consultant will phone or e-mail you within two hours.

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RedSky Technologies, Inc.

RedSky Technologies, Inc. is a telemanagement software and services provider that enables enterprises to realize the highest possible returns on their investments. The automated Cielo Software Platform^TM dramatically increases business agility and performance through call accounting, directory management and enhanced 911 solutions.

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Switch Administration & Consultation

Routine system changes and services
Basic moves, adds & changes (MACs)
NANPA (area code) updates
Order phone equipment and services when necessary
Monitor administrative and alarm logs

Advanced System Administration
Standard Call Center functions
Managing and creating vectors
ACD and hunt groups
Call Management Systems (CMS)

Auto-Attendant and Announcements

Changes or redesign of ARS patterns. Class of Restrictions (COR)

Complex orders

Consulting services for PBX / Telecom Applications.

Remote or on-site technical suppport to address vendor issues and recommend potential solutions

These services are available on a daily or project basis. Rates are dependent upon services requested. After-hours contact is available for immediate consultation.

SBC® Base Rate Service (DSO)
Speeds up to 64 Kbps
For small to medium data traffic requirements, SBC® Base Rate Service is the first digital step up from regular analog private line service.

SBC® DS1 Service (T1)
Speeds up to 1.5 Mbps
For businesses with high requirements for voice, data or video traffic between large sites/offices, SBC® DS1 Service is a cost-effective dedicated service option.

SBC® DS3 Service (T3)
Speeds up to 45 Mbps
A high-capacity, fiber-optic based service, SBC® DS3 Service is ideal for consolidating private line services for high volumes of voice, data, and video traffic into a central site.

SBC® ISDN Prime Service
Speeds up to 1.5 Mbps
Consolidating multiple voice and data switched services onto a single line is easy with SBC® ISDN Prime Service.

SBC PremierSERVSM Frame Relay Service
Speeds up to 1.5 Mbps
A cost-effective alternative to private lines for LAN interconnection, SBC PremierSERVSM Frame Relay Service allows you to connect many users at multiple sites with just one line per site.

SBC® SONET Services (OC3 THROUGH OC48)
Speeds up to 2488 Mbps
SBC® SONET Services is a set of international standards for transmitting digital signals over fiber optic network (Synchronous Optical NETworks). Avatar distributes a wide selection of SBC® SONET Services in both Ring and Point-to-Point architectures.

SBC PremierSERVSM ATM
Speeds up to 155 Mbps
This technology allows you to consolidate voice, video, data and images onto a single service. It is a truly multimedia communications solution.

SBC® LAN Integration Services
SBC® LAN Integration Services provides for data transmission at discrete bit rates ranging from 4,10, and 16 Mbps. It can be used to connect customer-designated premises in a node-to-node or multi-node configuration.

SBC® GIGAMAN™ is the solution for high bandwidth LAN/WAN applications. SBC® GIGAMAN™ can provide a 1.25 Gbps extension of your CPE over 50 Km route miles. This product is ethernet based and priced significantly lower than DS3 services.

SBC® ISDN Direct Service
Speeds up to 64 Kbps
A low-cost way to transmit quality video or simultaneous high-speed data. SBC® ISDN Direct Service also handles feature-rich voice traffic over a standard analog phone line.

SBC Yahoo! DSL Internet Service
Speeds up to 1.5 Mbps
SBC Yahoo! DSL Internet Service offers an efficient solution for delivering high-speed Internet service to home or office.